No, Newegg.com does not pay the return shipping cost for defective merchandise. For Quebec consumers, a French version of these Terms is available here. Returning a Newegg item is easier then ever with our new self help features. International packages: DO NOT refuse the shipment. As of this morning apparently, if you attempt to initiate a return for part of a combo (ie the motherboard + 3070 combos that newegg has been dropping most of their GPU stock as,) you will be told that you need to return the entire combo. We are not responsible for product defects, because we do not manufacture the products we carry. Refunds, however, are different: if you only return part of the combo deal, the combo discount will be subtracted from your refund. 3/25 (3PM) - emailed to cancel order. Help Topics Refused shipments are treated as a regular return (7-10 business days to process upon arrival). EDIT: AS OF 12:20 PM CENTRAL, THIS SEEMS TO HAVE BEEN FIXED! Newegg.com offers the best prices on computer products, laptop computers, LED LCD TVs, digital cameras, electronics, unlocked phones, office supplies, and more with fast shipping and top-rated customer service. ; If you checked out as a guest enter your order information under Find Your Order or select Sign In if you have an account. If you intend to refuse delivery, please contact us beforehand so that we can make sure you are refunded in a timely manner. Up until now, if you bought a bundle deal on Newegg, you could return part of the bundle. 3/26 - Newegg Return Policy Reddit. 3/23 - Ordered HyperX RAM sticks from Newegg. You can find more information below. This Return Policy only applies to products or services that are listed on the Newegg.ca website (the "Site") as "Sold and Shipped by Newegg". However, if you pay to send the item back to Newegg.com, we will replace the Update payment info, shipping address, or your account email/password Please see the following important message on Covid-19. Newegg shopping upgraded Newegg: Return Policy You should always love your purchase from Newegg, but if for any reason you arent fully satisfied, you may return your unwanted merchandise either online or in-store. 3/25 (11PM) - seller emails that package has already shipped. CPU Replacement Only Return Policy. What do you think about the Newegg Monitor Return Policy Reddit? To return an item, scroll to the top of the website and select Return An Item from the customer service drop down or Return an Item at the bottom of the website. Return for refund within: non-refundable; Return for replacement within: 30 days; Products that state "This item is covered by Newegg.com's CPU Replacement Only Return Policy", or items labeled as Non-refundable (or similar labeling) must be returned to Newegg within 30 days of the invoice date for this policy to apply. Newegg Plays Games With Return Policy, Sticks Patrons With Unwanted Product On Intense GPU Demand In the year of preorder hell and delays, trying to snag a GPU is a tough task. The Newegg Returns just applies to items that are recorded on the Newegg.com site or Newegg portable application (all things considered, alluded to as the Site), as Sold and Shipped by Newegg. Returning a combo item for replacement is the same as returning any other item.