We recommend for you to look at the guide below on you can fix Samsung Galaxy S8 or Galaxy S8 Plus not turning if the step above does not solve your problem. But the good news is you can disable all third-party apps by running the device in Safe mode. During the same time, click and hold your Power Button. For owners who are not comfortable doing troubleshooting procedures, I suggest you bring your devices directly to the service center so that a Samsung technician can check it for you. When you see the Android logo on screen, you can let go. Press the Volume down key until ‘Yes — delete all user data’ is highlighted. Galaxy S7 black screen is one of the most common problems that you can find in Samsung Galaxy S7. Start by turning your S8 or S8 Plus off. Find issues that are similar to yours and feel free to use our solutions or troubleshooting guides. If it didn’t and the problem still persists, try the next method. Fortunately though, this isn’t the first time we encountered this problem so we already know a thing or two that may help fix it. I hope that this troubleshooting guide shed some light to your questions. Aside from maki… My current arsenal includes an Apple TV, Amazon Fire TV Stick, iPhone Xs, Samsung Galaxy S9, Samsung Chromebook, iMac, and Dell XPS 13. The choose your phone Name and Mode and confirm it. Why Appear Black Screen Galaxy S7; A Deeper Approach to Figure out Samsung Galaxy S7 Black Screen … Disclaimer: Some pages on this site may include an affiliate link. We have encountered similar issues a few weeks after this phone was released since then we started publishing troubleshooting guides. Waiting for Battery Draining. To fix the Galaxy S8 Plus black screen and blue blinking lights issue, you need to first perform a performed forced reboot on Galaxy S8 Plus. Hold on until the recovery screen appears on the … Galaxy S8+ keeps shutting down on its own, screen remains black and won’t turn on, other issues, How to fix Verizon Galaxy S8 Plus that’s charging very slow / fast charging not working [Troubleshooting Guide], What to do about your Samsung Galaxy S8 Plus that keeps showing “moisture detected” error [Troubleshooting Guide], Samsung Galaxy S8+ Moisture Is Detected Error Appears When Battery Is Drained Issue & Other Related Problems, How to fix your Samsung Galaxy S8 Plus that won’t charge [Troubleshooting Guide], Troubleshooting Galaxy S8+ with Black Screen of Death, Check for signs of physical and liquid damage. But rest assured we read every message we receive. Check for scratches, dents and cracks. Press the Volume down key several times to highlight “wipe data / factory reset. You might have realized that things have changed a bit with the Galaxy S8 and S8+ and so too has the Black screen Fix for this new device a little bit. Screen won’t turn on; not responding with black screen; Stuck at samsung logo screen (booting problem) Keeps rebooting or restarting; Keeps freezing; Battery not charging; screen not turning on but device is on . Why My Galaxy S6 Won't Turn … Whenever there are errors in the firmware, users can boot into Recovery mode to regain control over their phones. Stay tuned with our weekly recap of what’s hot & cool. If all else fails, then you should bring the phone to the service center so the technician can check it for you because at this point, we can almost be certain there really is an issue with the hardware. How to Fix Galaxy S9 Black Screen: You can try a temporary solution like Forced Reboot, or you try to plug the phone into a charger … You must troubleshoot it to see if it’s still capable of turning on without being opened. Most of them stated that their device would no longer respond the Power key nor to the charger. So, we came up with the following solutions, in order to help those users who also have encountered this problem. We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. Regardless whether the phone responds to the charger or not, leave it connected to the charger for at least ten minutes. Plug the charger to a working wall outlet. Bear in mind that pressing the Power key first will immediately trigger the phone and if you’re late in holding down the Volume Down key, you won’t be able to simulate the battery disconnect so Forced Restart isn’t initiated. Read more April 2, 2017. You can enter the recovery mode of the Galaxy S8 and Galaxy S8 Plus by following these incredibly simple steps: Get the phone into Recovery Mode. Immediately after releasing the Power key, press and hold the Volume down key. There have been recent reports that have said the their Samsung Galaxy S8 or Galaxy S8 Plus screen will not turn on even when there buttons are lighting as usual but there has nothing showing up and stays black. When the master reset is complete, “Reboot system now” is highlighted. Connect your phone to it using the original data / charging cable. Many of our readers reported back to us confirming their problems were fixed and so we now know what works and what not. We recommend for your to take your Samsung Galaxy S8 to a shop or store that can fix your phone if the steps you took above to do not work to solve your Samsung Galaxy S8 from turning back on. According to some individuals the issue occurs when the top half of screen not working S8, severely affecting the usability of the unit. How to boot in Recovery mode and wipe cache partition, How to boot in Recovery mode and do the Master reset. When “SAMSUNG logo” appears on the screen, release the Power key. If your Samsung Galaxy S7/S6/S5/S4 was stuck on black screen issue, you can select “Black Screen” fault type and go on. Second, try to charge the phone to know if it responds when plugged in. If you’re experiencing, the black screen problem you need not worry about anything. How to Fix Galaxy S8 won’t turn on Here are 4 steps you can try to fix your phone. If your Galaxy S8 not charging properly, the first thing we are going to try … Kindly follow the instructions below to learn how to fix the black screen problem on Galaxy S9. nothing I do brings up any screen. Choose Black Screen Fault Type. Make a backup. I’ve encountered a few times already wherein some third-party apps caused the system to crash and it’s very much possible in this scenario. Plug it into a charger and see how it responds. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But for you those who want to do some troubleshooting in a bid to fix the problem without much of a hassle, then continue reading as this guide may help you. If the soft reset does not work, then … Users of Galaxy S8 and S8 Plus have reported experiencing a sudden malfunction of their device’s screens. When your phone turned off on its own without apparent reason or cause and refuses to turn back on, here’s what you should do about it: Assuming this is just a problem with the firmware and that your phone still has enough battery and without any issues with its hardware, it should boot up normally after doing this procedure. Can’t Hear Calls On Samsung Galaxy S9 And S9+ (SOLUTION). We are always open to your problems, questions and suggestions, so feel free to contact us by, . Another reason why Galaxy S8 won’t turn on might be the device is running out of power and no power is left in the device. Continue to hold the Volume down key until the device finishes restarting. Now try doing the Forced Restart procedure once again but this time while the device is connected to its charger. (For the Galaxy S8 ,S8+,S9 and Note 8) If you have the Samsung Galaxy S8,S8 Plus,S9 or a similar device that does not have a home button and has a infinity display … Press and hold the Power key past the model name screen. Use Boot feature to get to Wipe Cache Partition and Recovery Mode. Also, remember to use the charger that came packed … For some, the problem reportedly started after an update while others said it started out of the blue with no obvious reason. Many users either experience blank, black screen despite the fact that the phone is fully charged, the touch screen stoped responding or unidentified dots appearing on your screen. If the LDI is still white, then your phone is free from liquid damage but if it turned red or purple, then water has found its way into your phone. Hold down the Volume up and Bixby keys, then press and hold the Power button, too. The main problem that people are having on the Galaxy S8 is that their screen does not turn on. I know it might sound silly, but make sure your device has enough juice in it to start. You will see the text for Safe Mode while your device is restarting on the left side of your screen towards the bottom. Let us get on with this; Here is the practical step-by-step approach that will lead to an efficient and effective factory reset of your Samsung Galaxy S8 or S8 Plus. This morning I have a green light at the top showing I assume that it's charged but the screen is totaly black. The Android system recovery is the fail-safe of almost all Android devices. Boot in Safe Mode for S7 won't turn on. My S8 fell then the screen went black. Launch the software, plug-in your device to your computer, and click on the Repair Android System option. Forced to reboot. The Black Screen of Death (BSoD) often occurs when your phone is experiencing firmware issues that may often result performance-related problems such as freezing, lagging and crashing of applications. Common Solutions to Fix a Black Screen Samsung Phone(Data Loss) You can fix … If the still won’t respond to this, then the problem is more than just a system crash or glitch. Look for the “Wipe Cache Partition” by scrolling to find using your Volume Down button and then clicking on it by using the Power Button. This is a free service we offer and we won’t charge you a penny for it. Recently however, we’ve been contacted by a number of Samsung Galaxy S8 Plus owners who have been complaining about their phones not being able to turn on. However, the most likely problem is that your Samsung Galaxy S8 and Galaxy S8 Plus power button is not functioning properly. Press the Volume down key to highlight “yes” and press the Power key to select. Most Samsung users often complain that their devices are stuck on a black screen with only a blue led light coming on. You also have to check the Liquid Damage Indicator (LDI) to know if liquid entered into the device and messed up the circuits. I tried all the button combos I tried plugging it in to the charger and nothing shows any kind of reaction. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. If your issue continues to occur everytime your phone is exposed to cold temperature, contact Samsung so they can replace the battery or the phone. Last night my phone was charging and accessible fine. Galaxy S8 Plus posts you may like to read: Now, before we go to solution, if you are currently experiencing a different problem, try to visit our, for we have already addressed some of the most common issues owners encountered with their device. Attempt to boot your S8+ in Recovery mode. First, try to forced reboot soft reset. All the procedures listed below are totally safe and won’t cause your device to lose its warranty. It is necessary to start Samsung Galaxy … In fact, the BSoD is often just a system crash and it may happen to Android smartphones premium and entry-level alike. If a soft reset is unable to resolve the issue … Step 3 You will need to enter your device information … Some rogue apps might cause this issue. Before doing anything to your phone, it’s best that you try to check for possible signs of physical and/or liquid damage. 4. If they don’t work, however, and if you need further assistance, contact us by completing our, Solution to Galaxy S8+ Black Screen of Death. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options). There have been people that recommend for you to connect your Galaxy S8 or Galaxy S8 Plus to a function power outlet just in case the root of your problem is that your device is not your battery being dead. To get the written version of the fix as shown in the video just above click here where I outline everything in detail for you conveniently.. How to fix Galaxy S8 and Galaxy S8 Plus black screen: But rest assured we read every message we receive. Press the Volume down key several times to highlight “wipe cache partition.”. Keep both keys held down together for 10 seconds. Delete the cache of the Camera app. If there are visible cracks on the screen, it doesn’t necessary mean the entire phone is damaged, it might be just a problem with the display panel and replacing it might bring your phone back to life but then again, you should bring the phone to the service center. That’s what you need to do right now and if successful, you can try wiping the cache partition first and if there’s still issues booting up, then you can do the Master reset. Turn the device off. However, there’s no guarantee because everything depends on how serious the problem is or how it started. Step 3. Find issues that are similar to yours and feel free to use our solutions or troubleshooting guides. Assuming that’s the case in your phone right now, it should be able to run into this mode so it’s really worth a try. Look into the USB or charger port to see if there’s some kind of moisture in there. Even if your phone didn’t respond to the procedure above, there’s still a chance that we can fix this problem without bringing the phone to the service center. You can release the Power Button once the phone vibrates but you still need to hold the two other buttons until you see the screen for Android System Recovery show up. Before worrying, you must rule out the scenario in which your Samsung Galaxy S8 won’t turn on because the battery hasn’t been charged. From the Home screen, swipe up on an empty spot to open the Apps tray. Step 2 On the following screen, click on the Repair Now button to start repairing your device. Join over 260,000 subscribers! However, if your Galaxy S8+ still won’t turn on after doing this, then you should try doing the following: It basically has the same effect as the first one but the reason why you have to do this is to make sure you’re doing the procedure correctly. When the wipe cache partition is complete, “Reboot system now” is highlighted. After the phone vibrates, let go of the power button but keep the volume button and the home button under your fingers. I took it out and found out that my phone can turn on, receive notifications and all, but my screen won't turn on and remains black. So, if you’re one of the owners of this device and are currently bugged by a similar issue, continue reading as this post may be able to help you. So basically, even if your phone has some serious issues with the firmware for as long as the hardware is fine, it should be able to boot into this mode. You can either try to fix the device yourself, or send your Galaxy S8 or Galaxy S8 Plus to the shop to get repaired. You can follow the steps below to learn how to do this: You can read a guide on how to boot the Galaxy S8 in and out of Safe Mode to learn how you can do this. While it is not the charger, attempt to perform the forced reboot onto your own phone to eliminate the suspicion that it is not a glitch in the machine led to the issue. But the thing is you can already consider this problem fixed because the phone actually turned on into safe mode. Press and hold the Volume Down button first and don’t let go. I am a true junkie for everything tech. Press and hold the Power key while holding down the Volume Down button. Your Galaxy S8 will automatically reboot once the cache partition has been erased. Method 4. You can let go of the Power Button once the Samsung screen shows up. With the issue being faced by a lot of users around the world, many solutions have surfaced the Internet that aim to help you get rid of the issue from your Samsung Galaxy S10, S9 and S8. If you ever need our help, feel free to contact us. If you’re worried that one of the following guides might bring further harm to your device, don’t be. It’s better to press and hold the Volume Down button before pressing the Power key. Release the Volume down key when you see Safe Mode. Now, before we go to solution, if you are currently experiencing a different problem, try to visit our troubleshooting page for we have already addressed some of the most common issues owners encountered with their device. You may use a cotton swab to clear the area or insert a small piece of tissue paper to absorb the moist. However, you must click and hold the key for Volume Down. If the issue was a minor one and was anything related to the smartphone’s firmware, your Samsung Galaxy S8 will now turn on. If you find yourself in this situation, it is very easy for you to lose hope. Here’s how you run your device into this mode: If successful, the next thing you should do is look for apps that might be causing the problem and uninstall them one by one. Water damaged phone, turns on but screen is black Just recently, I dropped my phone in water, panicked and took battery and such out and dried the pieces and placed them in rice. You will be able to boot your Samsung Galaxy S8 and get your smartphone into Recovery Mode by looking at the instructions below: Take a look at how to clear cache on the Galaxy S8 so you can get a more specific way on how to do this process. It has been recommended for you to make sure that the problem is not with the Power button so you will need to quickly check it by tapping the button a few times on your Samsung Galaxy S8. Can the Samsung Galaxy S10 Play 4K Video? Press Power button to select and start the master reset. Safe mode will display in the bottom left corner of the screen. David Williams I am a true junkie for everything tech. Choose a phone fault type on the popup window to go on. Some users from forums said that when the battery … Problem: Hello. If you have a Galaxy S8 and your Galaxy S8 wont turn on unresponsive, you may want to look for the available solutions to get the issue fixed on your device. Overall just like in our last detailed article the core principles remain the same but due to the removal of the physical home button and the battery now being non … Press and hold the Power key past the model name screen. You will be able to see which apps are causing the problems by putting your Galaxy S8 in “Safe Mode” since your smartphone will use pre-loaded apps. S8 Screen Went Black. Fix the Samsung Black Screen - Hard Reset. So, if you can find the app that’s causing all fuzz, then you can get this problem sorted out in no time. Step 1 Download and install the software on your computer. This is a free service we offer and we won’t charge you a penny for it. When the worst case … Every time you uninstall an app, you need to try to reboot your phone in normal mode. Any force that could damage the phone should leave a mark. Press and hold the Volume Down button and the Power key simultaneously for 10 seconds. This problem is pretty much easy to fix provided it didn’t occur due to physical and/or liquid damage. Long story short, when the BSoD strikes, the screen turns black and becomes completely unresponsive. There have been recent reports that have said the their Samsung Galaxy S8 or Galaxy S8 Plus screen will not turn on even when there buttons are lighting as usual but there has nothing showing up and stays black. You might be able to a replacement if a technician says that it is defective. Samsung Galaxy phones, especially Samsung Galaxy S3, S4 and S5, are known for their problematic screens. Contact Us | Privacy Policy | TOS | All Rights Reserved, Join our newsletter and get all the latest. Then disable encryption, otherwise you won’t be able to view your encrypted files ever again after the process. Hard Reset Samsung Galaxy S8… I tried pressing the power button and volume down button and plugging it into the charger. This does not effect our editorial in any way. If this is … Press and hold the Volume Up key and the Bixby key, then press and hold the Power key. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options). Boot in Safe Mode The good news is that there are handy solutions for your Galaxy s6 black screen pulsing blue light. Tap the desired application in the default list or tap 3 dots icon > Show system apps to display pre-installed apps. I will share with you the most effective solution to this problem. Boot the phone in safe mode. You may need to actually open your Galaxy S8 or Galaxy S8 Plus to fix the problem of your Galaxy S8 or Galaxy S8 Plus vibrating but not turning on and not being able to know if you are charging your … For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our, How to fix Samsung Galaxy S8 Plus with black screen and blue light flashing [Troubleshooting Guide], How to fix your Samsung Galaxy S8 Plus that doesn’t charge anymore [Troubleshooting Guide], What to do with your Samsung Galaxy S8 Plus that’s running so slow and sluggish in opening apps [Troubleshooting Guide], How to fix your Samsung Galaxy S8 Plus with black screen and blue blinking lights [Troubleshooting Guide], What to do about your Samsung Galaxy S8 Plus that keeps restarting / rebooting [Troubleshooting Guide], How to show Battery Percentage on Oppo A9 (2020), Fix “This Item Isn’t Available In Your Country” error in Android. How to Delete a Voicemail from the Samsung Galaxy S10, How to Find Your Samsung Galaxy S10 Serial Number, How to Tell if your Samsung Galaxy S10 Plus is Fake, How To Record a FaceTime Call [October 2020], How to Scan & Fix Hard Drives with CHKDSK in Windows 10, How To Delete Your Gmail Address Permanently [January 2021]. So, we need to do some procedures to troubleshoot it and see if we can make it turn on one way or another. Now the program will pop up the window as below. 4 Steps to Fix Black Screen of Death on Samsung Galaxy. Here’s how you uninstall an app from your phone: On the other hand, if the phone won’t respond when you try to start it up in Safe mode, then you have one more thing you can do about this problem. If they don’t work, however, and if you need further assistance, contact us by completing our Android issues. Therefore, using the charger the phone came with, leave it plugged for at least five minutes and see if the charging icon appears and the LED indicator lights up. Continue reading below as I prepared a troubleshooting guide for you to follow. The main problem that people are having on the Galaxy S8 is that their screen does not turn … My current arsenal includes an Apple TV, Amazon Fire TV Stick, iPhone Xs, Samsung Galaxy S9, Samsung Chromebook, iMac, and Dell XPS 13. However, if your Galaxy S8+ still won’t turn on after doing this, then you should try doing the following: Press and hold the Volume Down button first and don’t let go. Part 1: Why Galaxy S8 (Plus) Top of Screen Not Working. However, if this doesn’t fix the problem either, then try doing this…. Here’s what you should do: If there are clear signs of physical and / or liquid damage, then you should bring your phone immediately to the service center so the technician can do something about it. We will give you a variety of methods you can use to solve the screen problem on your Galaxy S8 since there could be a variety of things that are causing the problem. When “SAMSUNG” appears on the screen, release the Power key. No screen button will work, nothing will happen no matter how much you tap or swipe on the display. Press the Power key to restart the device. So, first put the device in charge for at least five minutes and then see if that charging sign is noticed on the screen of your Galaxy S8.